New Patient Instructions

Dr. Natalie is taking a few new patients. If you are pregnant or postpartum (from birth or loss), we will do what we can to get you in STAT.

We will use the following information to verify benefits, start a chart, and put you on the wait list (should we have one). This also allows us to assess your needs prior to coming in.

Steps to Making a New Patient Appointment:

  • Please complete the new patient form below. This is very important; all new patients must have this completed PRIOR to being considered for an appointment.

**This form does not replace the new patient paperwork. This is for insurance verification and chart creation only. You will be sent a link to new patient paperwork after you have secured an appointment. Please note – new patient paperwork needs to be completed at least 24 hours prior to your appointment time to give our office an opportunity to provide you with THE best care possible. 

New Patient Information

Emergency Contact



*Please upload a photo of your insurance card and ID once granted access to the portal. This occurs when you are removed from the waitlist and provided a new patient appointment.

Information of Policy Holder or Financially Responsible Party (If Not Self)

Referral Information

Office Policy Agreement

All cancellations/reschedules made at least 24 hours in advance of the scheduled appointment are not charged. If you late cancel or no show your new patient appointment, you will not be given another appointment option with this office. After your new patient appointment, late cancellations/reschedules and no-show appointments will be charged according to the current fee. Insurance will not reimburse you for this charge. For repeated no-shows or late cancel/reschedules, all future appointments will be canceled until you are able to attend scheduled appointments without missing them.

This practice requires a credit/debit card on file to secure appointments. You will be asked to submit this number through the patient portal, which is a secure file. This card will be used primarily for copayment/co-insurance/session fees and for no-shows and late cancellations. By agreeing to the terms and providing your credit/debit card, you are acknowledging that you are aware that your card will be charged according to the office policies. After agreeing to the terms and providing your credit/debit card, if you contact your bank or card company to deny this charge, resulting in a “chargeback,” any additional fees associated with that chargeback will be added to the original missed appointment fee. Thank you for your cooperation with this necessary policy.


If this practice is not in your insurance network, you can self-pay and apply to your insurance for out of network benefits.

Please note that once you have self-paid for a visit, we do not retroactively submit the visit to insurance. Please alert us ahead of your visit if you ever need to change your method of payment.

Office fees for self-pay patients:

Payment is due at the time of service.

There is a $65 fee for no-shows and less than 24-hour notice of cancellation. If you late cancel or no show for your new patient appointment, you will not be given another appointment.

No refunds are given after a service has been rendered per the appointment policy.

We currently accept the following insurance: Aetna, Ambetter, Amerigroup, BCBS, Cigna, Magellan, Molina, Superior, TCHP (Texas Children’s Health Plan), UHC/Optum. Some insurances have special policies that we have not been invited to join. But if there is a way, we try and be on most plans to support your mental health needs and allow you to prioritize & budget your care. To see which provider is on which insurance panel, please see their pages.

We take credit/debit cards and HSA/FSA cards.

We WILL NOT deny services for any reason – including race, color, sex, national origin, disability, religion, age, sexual orientation, or gender identity, period.

Dr. Blythe TwoSisters is a Licensed Psychologist TX License #36566; Expires 9/2025. Dr. Blythe is also a PsyPact provider, meaning she can see people in participating states. See their website to verify current participating states or to learn more:

Dr. Natalie Caron is a Licensed Professional Counselor TX License #62418; Expires 9/2025. 

For information on how to verify a license, please go to 

For information on how to file a complaint, please go to: